Privacy Policy
一、控制者及数据保护官（Controller and Data Protection Officer）
（一）控制者名称及地址（Name and Address of the Controller）
依据中国法律法规及其他数据保护相关规定，数据控制者为（Controller within the meaning of Chinese laws and regulations and other data protection regulations is）：
凯勒（天津）工业技术有限公司（Qlar(Tianjin) Industrial Technology Co., Ltd）
中国天津市西青经济技术开发区赛达三支路16号（No.16 Saida Sanzhi Road, Xiqing Economic Technological Development Area, Tianjin, China）
电话（T）：+86 022-83963720
官网（Website）：www.qlar.com
管理层（Management Board）：Dr. Joerg Ulrich(CEO)、（Manfred Bruckner）、（Benjamin Weber）
二、数据处理的一般信息（General Information on Data Processing）
（一）个人数据处理范围（Scope of the Processing of Personal Data）
我们仅在提供网站及相关服务所必需的范围内，收集和处理您的个人数据（We collect and process your personal data only to the extent necessary to provide the website and our services.）。
（二）数据删除及存储期限（Data Erasure and Storage Duration）
一旦数据处理的目的不再存在，我们将删除或封存您的个人数据（Your personal data will be deleted or blocked by us as soon as the purpose of the processing no longer applies.）。但如果依据我们所遵循的国家或国际相关规定，数据需超出原用途进行存储的除外（However, data may be stored beyond the original purpose if this is stipulated by national or international regulations to which we are subject.）。在此情况下，当该等规定所明确的存储期限届满时，除非为订立或履行合同而需继续存储该数据，否则我们将对数据予以封存或删除（In such a case, the data will be blocked or erased when a storage period specified by said regulations expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.）。
三、访问网站时的数据收集（Collection of Data When Visiting Our Website）
（一）仅出于信息查询目的使用网站时（即您未进行注册或未以其他方式向我们提供信息），我们仅收集您的浏览器向我们服务器传输的数据（When using the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser transmits to our server.）。
当您浏览网站时，我们会收集以下数据，该等数据为我们向您展示网站、保障网站稳定性及安全性所必需的技术数据（When you view the website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security）：
- IP地址（IP address）
- 查询日期及时间（Date and time of the enquiry）
- 与格林威治标准时间（GMT）的时差（Time zone difference to Greenwich Mean Time (GMT)）
- 请求内容（具体页面）（Content of the request (specific page)）
- 访问状态/HTTP状态码（Access status/HTTP status code）
- 每次传输的数据量（Amount of data transferred in each case）
- 请求来源网站（Website from which the request comes）
- 浏览器类型（Browser）
- 操作系统及其界面（Operating system and its interface）
- 浏览器软件的语言及版本（Language and version of the browser software）
（二）为提供网站服务而收集数据及在日志文件中存储数据，是网站运营不可或缺的必要行为（The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website.）。
四、登录客户账户时的数据收集（Collection of Data When Logging into the Customer Account）
当用户事先注册并登录后使用本网站时，除上述信息外，还适用以下特定规定（When using the website with prior registration and login of the user, the following specific information applies in addition to the above information）：
（一）注册及登录（Registration and Login）
您可通过在网站相应注册表单中填写个人数据完成注册，以使用客户账户相关功能（You can register on our website by providing your personal data in order to use the customer account functions.）。注册过程中您向我们传输的个人数据详见该注册表单（The personal data that you transmit to us can be found in the corresponding registration form on the website for registration.）。该过程中所收集的个人数据（基础信息）仅用于注册目的（The personal data transmitted in this process is collected and stored for the purpose of registration (inventory data).）。成功注册仅需提供必填信息，其他信息均为自愿提供项（Only the mandatory information is required for successful registration. All other information is voluntary.）。我们欢迎您提供自愿信息，但不做强制要求（Voluntary information is welcome but not required.）。
必填信息如下（Mandatory details are）：
- 姓名（名）（First name）
- 姓氏（姓）（Surname）
- 电子邮箱地址/电话号码（e-mail address/phone number）
- 组织名称（Organization）
- 街道地址（Street address）
- 门牌号（House number）
- 邮政编码（Postcode）
- 城市（Town）
- 国家/地区（Country）
- 增值税号（VAT Number）
- 公司注册号（Company Registration Number）
- 公司官网（Company Website）
- 职位（Position）
- 部门（Department）
- 用户名（User name）
- 电子邮箱地址（E-mail address）
- 密码（Password）
（二）您的客户账户数据可能会在启拉集团（Qlar Group）内部，由相关负责部门用于客户账户的技术管理及匿名统计分析（The data of your customer account may also be used within the Qlar Group by the responsible departments for the technical administration of your customer account and for anonymous statistical analyses.）。有关存储期限及异议权利的详细信息，可查阅本隐私政策中关于数据处理的进一步说明（Information on the storage period and objection options can be found in the further information on data processing in this privacy policy under）：https://shop.qlar.com/en/data-protection-declaration。
五、Cookie（Cookies）
除上述数据外，当您使用我们的网站时，我们的服务器将在您的计算机上存储Cookie（In addition to the aforementioned data, cookies are stored on your computer when you use our website.）。Cookie是存储在您硬盘驱动器上、与您所使用的浏览器相关联的小型文本文件，通过该文件，相关信息将传输至我们或第三方（Cookies are small text files that are stored on your hard drive assigned to the browser you are using and through which certain information flows to us or third parties.）。Cookie无法执行程序或向您的计算机传播病毒，其作用是提升网站的用户友好性及整体使用效率（Cookies cannot execute programs or transfer viruses to your computer. They are used to make the website more user-friendly and effective overall.）。Cookie分为多种类型，具体如下（A distinction is made between different types of cookies, e.g.）：
（一）必要Cookie（必要型Cookie）（Necessary Cookies）
必要型Cookie为保障网站的基本功能所必需，例如支持页面导航及访问安全区域等，有助于您顺畅浏览网站（Technically necessary cookies help to ensure that you can move around the website by enabling basic functions such as page navigation and access to secure areas.）。如无该类Cookie，我们的网站将无法正常运行（Without these cookies, our website would not function properly.）。必要型Cookie的使用场景包括但不限于语言设置、购物车功能等（The use cases of necessary cookies include, for example, language settings or shopping baskets.）。必要型Cookie的存储期限为您的本次互联网会话期间（Necessary cookies are stored for the duration of your internet session.）。
（二）性能及统计Cookie（分析型Cookie）（Performance and Statistics Cookies (Analytic)）
分析型Cookie用于收集网站使用相关信息，包括但不限于网站访问人数、访问页面及每次访问时长等（Analytic cookies are used to collect information about the use of the website. These cookies register, among other things, the number of website visitors, the pages visited and the duration of each visit.）。所收集的数据将用于改进我们的服务，并根据访客的意愿及需求优化网站内容（The data collected is used to improve our services and to optimise the content of the website to the wishes and needs of visitors.）。
六、电子邮件联系（E-mail Contact）
（一）若您通过电子邮件与我们联系，我们将存储您所提供的相关数据（包括您的电子邮箱地址、可能包含的姓名及电话号码以及您提供的其他信息），以便回复您的咨询（If you contact us by e-mail, the data you provide (your e-mail address, possibly your name and telephone number as well as other information provided by you) will be stored by us in order to answer your enquiry.）。一旦存储该数据的目的不再存在，我们将予以删除（We delete this data as soon as the purpose for which it was stored no longer applies.）。
（二）若依据中国立法机关、法律或控制者所遵循的其他相关规定，数据需超出上述期限存储的，可延长存储期限（Data may be stored beyond that time if this has been stipulated by Chinese legislative authority, laws or other regulations to which the Controller is subject.）。当该等规定所明确的存储期限届满时，相关数据将被封存或删除（The data is also blocked or deleted if a storage period prescribed by the regulations mentioned expires.）。
七、若您提供的信息包含其他个人或组织的相关详情，您必须确保在向我们提供该等信息前已获得合法授权（If the information you provide contains details about other individuals or organizations, you must ensure you have obtained lawful authorization before providing such information to us.）。
八、我们不会将您的个人信息传输至境外；您提供的所有信息均将存储于中国内地（We will not transfer your personal information abroad; All the information you provide will be stored within mainland China.）。
九、我们将采取符合行业标准、合理可行的安全保护措施，保护您的信息安全，防止个人信息遭受未授权访问、泄露、使用、篡改、损坏或丢失（We will implement industry-standard, reasonable, and feasible security measures to protect your information and prevent unauthorized access, disclosure, use, alteration, damage, or loss of personal information.）。
十、我们仅在本政策所载明的目的所需期限内保留您的个人信息，除非法律规定强制性的信息保留义务（We will retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless required by mandatory legal retention obligations.）。例如，《中华人民共和国电子商务法》第三十一条规定，商品和服务信息、交易信息需自交易完成之日起至少保留三年（For example, Article 31 of
我们确定个人信息保留期限的主要依据如下（We determine the retention period for personal information primarily based on the following criteria）：
1. 为实现与您相关的交易目的，留存相应的交易及业务记录，以应对可能产生的咨询或投诉（To fulfill transaction purposes related to you, maintain corresponding transaction and business records, and address any potential inquiries or complaints.）；
2. 保障向您提供服务的安全性及服务质量（Ensuring the security and quality of our services to you.）；
3. 您是否同意延长保留期限（Whether you consent to a longer retention period.）；
4. 满足诉讼时效相关要求（Meeting requirements related to the statute of limitations.）；
5. 关于保留期限是否存在其他特定约定或法律规定（Whether there are other specific agreements or legal regulations regarding the retention period.）。
保留期限届满后，我们将按照相关法律要求，对您的个人信息进行删除或匿名化处理（After the retention period expires, we will delete or anonymize your personal information in accordance with applicable legal requirements.）。
十一、请您理解，在下列情形下，依据法律法规及国家标准，我们的合作伙伴可使用您的个人信息，或我们可转让、披露您的个人信息，无需获得您的授权或同意（Please understand that under the following circumstances, in accordance with laws, regulations, and national standards, our partners may use, or we may transfer or disclose your personal information without requiring your authorization or consent）：
1. 为响应您的要求而订立或履行合同所必需：当您通过我们的平台购买商品或服务时，我们将根据您的选择，向相关商品或服务提供商共享您订单详情中与交易相关的必要信息，以实现交易履行、货物配送及售后服务等需求（When necessary to establish or perform a contract at your request: When you purchase goods or services through our platform, we will share necessary transaction-related information from your order details with the relevant goods or service providers based on your selection. This enables us to fulfill your transaction, delivery, and after-sales service requirements.）；
2. 为履行法定义务或法律责任所必需：我们可能依据法律法规规定、为解决诉讼或争议、响应行政机关、司法机关、监管机构等有权机关的合法要求，或为履行其他法律义务，共享您的个人信息（When necessary to fulfill statutory duties or legal obligations: We may share your personal information as required by laws and regulations, for litigation or dispute resolution purposes, in response to lawful requests from competent authorities such as administrative, judicial, or supervisory bodies, or to fulfill other legal obligations.）；
3. 为应对突发公共卫生事件，或在紧急情况下为保护个人的生命健康和财产安全所必需（When necessary to address public health emergencies or protect the life, health, and property safety of individuals in urgent situations.）；
4. 为开展新闻报道、舆论监督等公共利益活动，在合理范围内处理个人信息（Processing personal information within reasonable limits for public interest activities such as news reporting and public oversight.）；
5. 对您自行公开或其他依法公开的个人信息（例如通过合法新闻报道、政府信息公开渠道等依法披露的信息），在合理范围内进行处理（Processing personal information you voluntarily disclose or other legally disclosed personal information (e.g., information lawfully disclosed through legitimate news reporting, government information disclosure channels, etc.) within reasonable limits.）；
6. 法律法规规定的其他情形（Other circumstances stipulated by laws and regulations.）。